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hvorvidt det ville være muligt elektronisk at udtrække spe-
cifikke data om enkeltskibe eller leverandører. Dette har
desværre ikke kunnet lade sig gøre.
15. Skemaerne blev dog tilføjet enkelte ændringer, således
at spørgsmålene blev tilpasset de ændrede forhold på Dana
Sirena, men de overordnede kategorier forblev de samme.
16. Besvarelserne fra Dana Sirena ligger i databasen under
ID-numrene 128-251.
17. Skema ID 200, 201.
18. Skema ID 207.
19. Skema ID 185.
20. Denne kategori er dog behæftet med en vis usikkerhed,
da et par kan have angivet et forbrug på over 20.000 kr.
samlet, men af tekniske årsager har de måttet registreres
hver for sig.
Summary
During 2002 and 2003, DFDS carried out a notable restruc-
turing of the Esbjerg-Harwich route. The old, venerable Da-
na Anglia which, throughout almost a generation, has been
the central figure of England-ferries characterised by floa-
ting hotel and cruise-ship atmospheres, has been replaced
by new ships – firstly, Dana Gloria and later Dana Sirena
– with focus on the combination system of ro/pax transport
i.e. the integration of passenger and goods traffic on the same
ship. A project group from Center for Maritime og Regio-
nal Studier (Fiskeri og Søfartsmuseet/Syddansk Universi-
tet) (Centre for Maritime and Regional Studies - The Fishe-
ry and Maritime Museum/University of Southern Denmark)
has closely followed this process. In the autumn of 2002, the
project group carried out a documentation trip with Dana
Anglia and now – after the reorganisation – the group has
carried out an equivalent trip with Dana Sirena. This artic-
le details how the crew and the passengers have experien-
ced the changes on the DFDS England-route from Esbjerg.
One of the things that is immediately clear is that almost
the whole of the crew expresses that the work day has beco-
me more stressful. This applies as much to the deck crew as
it does to the engine crew and the personnel in the catering
section. Part of the explanation for this could be that many
of the tasks have not yet been worked into the daily routine,
so that they require more personal resources than they would
otherwise. A more crucial factor, though, has probably been
the relatively drastic reduction in certain crew groups. Ma-
ny sectors are working with an absolute minimum crew,
which has meant that basic assignments such as maintenance
have had to be pushed aside in order to have time for the
daily routine. These conditions have led to a number of fru-
strations. However, the reductions in personnel are not seen
exclusively as a negative phenomenon. Many of the crew
members point out that the social atmosphere on board is
better and that the system of hierarchy is less formal than
before. Both these conditions relate to the fact that with the
new daily routine members of the crew have become more
dependent upon each other, and everybody especially
emphasize the improvement of the common mess area and
recreation room as an important factor in creating good
relations between officers and crew.
Even though many elements of the restructuring process
and results of same are experienced equally, there are also
some points that show some diversity of opinions. This
applies especially where personnel policies and internal
communication with the shipping company are concerned.
Chiefly, opinions are divided into three groups: outright cri-
ticism of the prevailing conditions, agreement in the main,
and a large middle group, which tries to see things from
both sides. Among the critics, the chief argument seems to
be about the lack of security in connection with recruit-
ment, and the lack of clear information from the shipping
company. Conversely, those who are in agreement reject
these points of view and hold that communications between
owner and ship are working well. These differences do not,
however, stop the same people from praising, with one voice,
DFDS’s new strategic venture in bringing the Dana Sirena
into service. This, in fact, is a statement that can be heard
all over the ship and in certain places, with the afterthought
that it should have been done long ago.
As far as the passengers are concerned, opinions about
the new concept are also divided. Those passengers, who
primarily see the crossing as an easy way of taking their
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